Trusted Employment Screening Since 1995

Jeff is the founder, President, and CEO of ISP, which he established in 1995 with a vision for innovation and excellence. A proponent of servant leadership, he has cultivated a culture centered on empowering teams and prioritizing the needs of clients, employees, and stakeholders. Under his guidance, the company has grown into a trusted partner and global powerhouse, delivering exceptional value and transformative solutions for over three decades.

Edwin joined ISP in 2005 and as Chief Operating Officer he maximizes ISP's client-centric talent and industry-leading resources through strategic leadership and partnership with ISP’s clients, CEO and Executive Team, Leadership Teams, Technical and Operations Teams, and key suppliers. Edwin ensures that ISP continuously evolves to meet and exceed the dynamic needs of its clients by delivering caring and competent customer service, integrated screening solutions, secure technology, and actionable information.

Craig serves as Controller/CFO, where he drives financial strategy and operational efficiency to support the company’s mission of delivering reliable background screening services. With over twenty years of expertise in financial planning, compliance, and cost management, Craig ensures sustainable growth and innovation in a competitive industry.

Since 2012, Jose has been serving as a strategic leader at ISP, dedicated to fostering optimal conditions for daily operations and strengthening relationships with current and prospective clients in the LATAM market. Jose also reports to the board and represents the company in legal and regulatory matters, ensuring alignment with organizational goals and compliance standards.

Andrew serves as the Director of Client Success and Operations at ISP, where he oversees the delivery of exceptional client experiences and operational efficiency. Andrew specializes in building strong partnerships, streamlining processes, and driving initiatives that align with clients' goals and organizational objectives no matter how complex. Committed to fostering collaboration and innovation, Andrew ensures the highest standards of service and success for both clients and ISP alike.

Joined in 2019, Shawn is a Client Success Partner dedicated to ensuring clients receive exceptional service and achieve their business goals through tailored solutions. Shawn uses his expertise in relationship management, problem-solving, and understanding the unique needs of each client to build long-lasting partnerships. This proactive approach and commitment to delivering value helps clients maximize their investment and drive success.

Alex has served as Regional IT Director since 2013, overseeing the organization’s technological initiatives and ensuring alignment with business objectives through strategic research and development. In this role, he is responsible for ensuring projects are adequately resourced, fostering effective collaboration among diverse stakeholders, including project contributors, and managing relationships across the organization.

Colleen joined ISP in 2005 and brings a wealth of experience in the background screening industry. Colleen plays a pivotal role in supporting process and service development, improvement, audits, and compliance, while also providing vendor, operations, and systems support.

Leticia has been a dedicated member of ISP since 2007, bringing extensive experience to her role. As the supervisor for the Medical Services and Verifications Departments, she focuses on tracking key performance indicators to drive efficiency and ensure exceptional service quality. Leticia’s commitment to measurable outcomes and fostering collaboration makes her a vital leader within the organization.