Privacy Policy

Privacy Policy

About this policy

It is our policy to maintain the confidentiality and privacy of any personal data voluntarily submitted to us in writing, electronically through our online order/delivery system or while visiting our website.

This policy explains your rights as a customer of ISP and privacy in the performance of our services and the rights of candidates for whom we may maintain personal information on your behalf. The policy explains why we require your personal information. It will cover what we do with your personal information and what you can expect from us in return. It will also explain how to obtain a copy of any personal information we may hold about you.

Integrated Screening Partners, Data Protection Policy / Privacy

This is a statement of Data Protection policy adopted by ISP.

ISP needs to collect extremely sensitive and personal information about individuals and use certain types of information about people with whom it deals with in order to operate. This information may include, but is not limited to, full name, previous names used, Social Security Number or other overseas country national identity numbers, dates of birth, phone numbers, residential address, credit information, employment history, academic history, and criminal record history. In addition, it may occasionally be required by law to collect and use certain types of information of this kind to comply with the requirements of government departments for business data, for example. We provide background screening services only to businesses with a permissible purpose. We release information via telephone, fax, mail and electronically, only to the individual(s) or business(s) that originally requested the service. Under no circumstances will personal information collected and maintained in our databases ever be sold or provided to an outside entity for any purpose.

This Privacy Policy covers the information practices of ISP and describes the principles ISP follows with regard to information submitted by our clients and their applicants and employees, and to other data that we collect from third parties and other sources in connection with the services we provide. These information privacy principles have been implemented by all ISP personnel regardless of their location. All data shall be collected, stored and used in compliance with applicable law, which may include the Federal Fair Credit Reporting Act ("FCRA"), individual state background screening and privacy laws.

We regard the lawful and correct treatment of personal information by ISP as very important to successful operations, and to maintaining confidence between those with whom we deal with and ourselves. We ensure that our organization treats personal information lawfully and correctly.


Our clients provide us with your personal information in connection with our preparing a report for such clients. (These reports are referred to by several different names including: Background Check, Consumer Report, Investigative Consumer Report, Background Screening Report, Background Report, and others.) In all cases, our clients have certified to ISP that they will provide disclosure to their applicants that a background investigation will be performed and that personal data may be gathered for the purpose of completing the Background Investigation Report. Our clients further certify to us that they will receive consent from an applicant before a Background Investigation Report is requested.

Personal information gathered may include your history of employment and other credentials related to your prospective employment, tenancy, license or membership. ISP will use such information only for the purposes of performing background screening and credential verification services, including to verify the accuracy of the personal information and to check on references. In addition to the data that is submitted to ISP by our clients, ISP may collect data from third parties as needed to process certain academic, residential, achievement, job performance, attendance, litigation, personal history, credit reports, driving records, criminal history records and other lawful checks. A Background Investigation Report may be prepared summarizing this information. Prior employers and/or references may be contacted, and the report may include information obtained through personal interviews regarding the applicant's character, general reputation, personal characteristics and/or mode of living. We may provide all such information to our client in one or more reports. ISP may also collect email correspondence from visitors to this site who send email to ISP.


If you do not wish to have your personal information made available to our client (your current or prospective employer, landlord, licensor or association), please do not authorize our client to procure a Background Investigation Report. By consenting to the procurement of a Background Investigation Report, and submitting information to our client, you are agreeing to allow ISP to disclose information about you to our client and to our sharing that information with our subcontractors.

Onward Transfer

In connection with our providing services, we may in some instances, employ other companies and individuals as our subcontractors to perform functions on our behalf. All such contractors are contractually obligated to use and maintain the confidentiality of personal information in a manner consistent with this Privacy Policy. These companies may not share any such information with any third party, other than ISP's subcontractors or clients. Except as described in this Privacy Policy, or required by law, we will not use or otherwise disclose any of the personally-identifying information that you provide or that we collect from third parties or other sources.

ISP has taken and will continue to take appropriate measures to assure the security of personal data. Any personal data transmitted to or from ISP's web site is protected by a secure socket layer (SSL) key which encrypts the data transmitted over the Internet. Personal data on our servers is stored in a secure manner. Access to those servers and data is strictly limited to authorized personnel of ISP, who have been trained to protect against loss, misuse, unauthorized access, disclosure, alteration or destruction of personal data under ISP control.

Personal Information Disclosure: United States or Overseas

Personal information submitted to ISP for a background screening investigation may at times be transferred outside of the United States in order to perform the background investigation. All personal information will be transmitted and stored in a secure manner in accordance with the terms of this Privacy Policy.


All subjects of consumer reports have the right of access to any reports ISP produces and maintains on them. You may contact ISP, as set out at the end of this Privacy Policy, at any time to determine whether we hold any personal information about you and to obtain access to that information. For your protection, we will require proof of identity, including proper verification and confirmation that you are the individual who is entitled to request access, before providing information to you. If, for good reason, we are unable to provide you with access to your data or to correct data, we will let you know.

Content on ISP's web site and Links

This Privacy Policy can only apply to this web site, and although we believe that each external link that we may provide is suitable, at the time of publishing, please ensure that you familiarize yourself with the respective privacy policy for each link or web site that you may subsequently visit.

ISP or any of our trading styles do not take any responsibility for third party supplier's product performance, or any services that are obtained via links from this web site. The links that we have selected are only provided for research and educational purposes, and must not be interpreted as any form of recommendation or endorsement by this web site - unless specifically stated. However, we do not recommend or endorse the Privacy Policy of ANY other web site.

Our Web site does not enable our visitors to communicate with other visitors or to post information to be accessed by others.

If you have any questions regarding our privacy policy, you may contact us at:

Customer Service
Integrated Screening Partners
5316 Hwy 290 West - Suite 500
Austin, TX 78735
(800) 474-4420 ext: 1

In accordance with California Civil Code § 1786.20, the representative named above will be able to assist you with additional information regarding our privacy practices and policies in the event of a compromise of your information.


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